Our sales showroom is OPEN by appointment.

We are open for safe and secure in-showroom vehicle sales by appointment. We are taking additional safety measures to keep you safe throughout the entire process. Click here to schedule a showroom appointment now.

Service and parts are OPEN.

Our service and parts departments are back to normal business hours. We are disinfecting each car throughout the service process and taking additional steps to keep our community safe.

At The My Auto Group, the health and safety of our customers and employees is our top priority. In accordance with CDC guidelines, we are taking preventative measures and doing our part to mitigate the risk of spreading COVID-19.

What We're Doing

  • Complimentary vehicle pick-up and drop-off available for service appointments
  • Increasing our daily cleaning and disinfecting efforts of the dealership
  • Facilities are being professionally sprayed with commercial-grade disinfectant weekly
  • Hand sanitizer available throughout our facilities
  • Offering virtual appointments for sales appointments instead of coming in
  • Delayed payment options available from certain manufacturers
  • Temporarily stopping our soda, coffee, popcorn and refreshments to prevent the contamination
  • Educating our employees on how to stop the spread of the virus and to practice social distancing
  • Asking our employees to stay home if they are experiencing COVID-19 symptoms and be cleared by a doctor before returning to work

We realize this an uncertain time, from a public health and economic standpoint, for the country and our community. We are doing everything we can to keep our customers and employees safe and are following the health and safety guidelines from health officials. If you have any questions or if there's anything we can do, please reach out to us.



COVID-19 EXPOSURE PREVENTION, PREPAREDNESS AND RESPONSE PLAN

The My Auto Group, and affiliated companies, (hereinafter "Company") takes the health and safety of our employees very seriously. With the spread of the coronavirus or "COVID-19," a respiratory disease caused by the SARS-CoV-2 virus, the Company must remain vigilant in mitigating the outbreak. In order to be safe and maintain operations, we have developed this COVID-19 Exposure Prevention, Preparedness, and Response Plan to be implemented by the Company. The Company will continue to monitor the related guidance that U.S. Center for Disease Control and Prevention ("CDC") and Occupational Safety and Health Administration ("OSHA") continue to make available.

This Plan is based on information available from the CDC and OSHA at the time of its development and is subject to change based on further information provided by the CDC, OSHA, and other medical and public officials. The Company may also amend this Plan based on operational needs.

I. RESPONSIBILITIES OF MANAGERS AND SUPERVISORS

All managers and supervisors must be familiar with this Plan and be ready to answer questions from employees. Managers and supervisors must set a good example by following this Plan at all times. This involves practicing good personal hygiene and safety practices to prevent the spread of the virus. Managers and supervisors must encourage this same behavior from all employees.

II. RESPONSIBILITIES OF EMPLOYEES

The Company is asking every one of our employees to help with our prevention efforts while at work. In order to minimize the spread of COVID-19 at our jobsites, everyone must play their part. As set forth below, the Company has instituted various housekeeping, social distancing, and other best practices. All employees must follow these. In addition, employees are expected to report to their managers or supervisors if they are experiencing signs or symptoms of COVID-19, as described below. If you have a specific question about this Plan or COVID-19, please ask your manager or supervisor. If they cannot answer the question, please contact Chad Ryskamp.

OSHA and the CDC have provided the following control and preventative guidance for all workers, regardless of exposure risk:

    • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol.
    • Avoid touching your eyes, nose, or mouth with unwashed hands.
    • Follow appropriate respiratory etiquette, which includes covering for coughs and sneezes.
    • Avoid close contact with people who are sick.

In addition, employees must familiarize themselves with the symptoms of COVID-19, which include the following:

    • Coughing;
    • Fever;
    • Shortness of breath, difficulty breathing; and
    • Early symptoms such as chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose.

If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath, DO NOT COME TO WORK and call your supervisor and healthcare provider right away. Likewise, if you come into close contact with someone showing these symptoms, call your supervisor and healthcare provider right away.

III. PROTECTIVE MEASURES

The Company has instituted the following protective measures at the dealership.

A. General Safety Policies and Rules:

• Any employee/visitor showing symptoms of COVID-19 will be asked to leave the dealership and return home.
• All in-person meetings will be limited. To the extent possible, meetings will be conducted by telephone.
• During any in-person meetings, avoid gathering in groups of more than 10 people and participants must remain at least six (6) feet apart.
    • Employees must avoid physical contact with others and shall direct others (coworkers/visitors) to increase personal space to at least six (6) feet, where possible. 
    • Employees will be encouraged to stagger breaks and lunches, if practicable, to reduce the size of any group at any one time to less than ten (10) people.
    • Employees should limit the use of co-workers' devices, tools, and equipment. To the extent devices, tools, and equipment must be shared, the Company will provide alcohol-based wipes to clean devices, tools, and equipment before and after use. When cleaning the devices, tools and equipment, employees should consult manufacturing recommendations for proper cleaning techniques and restrictions as well as any CDC guidance.
    • Employees are encouraged to minimize ride-sharing. While in vehicles, employees must ensure adequate ventilation.
    • If practicable, each employee should use/drive the same truck or piece of equipment and not rotate vehicles.  Additionally, employees and customers using demonstrator vehicles should be advised to limit other vehicle passengers, such as family members, from using/riding in the vehicle.
    • In lieu of using a common source of drinking water, such as a cooler, employees should use individual water bottles.

B. Customers and Other Visitors:

    • The number of customers on the dealership premises shall be limited as advised by current local, state and federal guidelines to limit the spread of COVID-19; 
    • Screening flyers will be posted at all entrances. All customers will be required to answer screening questions in advance of entering the dealership facilities. If the customer answers "yes" to any of the following questions, he/she should not enter or be permitted to access the jobsite:
        o Have you been confirmed positive for COVID-19?
        o Are you currently experiencing, or recently experienced, any acute respiratory illness symptoms such as fever, cough, or shortness of breath?
        o Have you been in close contact with any persons who has been confirmed positive for COVID-19?
        o Have you been in close contact with any persons who have traveled and are also exhibiting acute respiratory illness symptoms?

    • Deliveries will be permitted but should be properly coordinated in line with the Company's minimal contact and cleaning protocols. Delivery personnel should remain in their vehicles if at all possible.
    • If required by local, state or federal order, all customers and other visitors will be required to wear a covering over his or her nose and mouth-such as a homemade mask, scarf, bandana, or handkerchief; the Company may require customers and visitors to comply with this requirement notwithstanding the lifting of any local, state or federal order or guidelines. 

C. Personal Protective Equipment and Work Practice Controls:

    • Employers are obligated to provide their workers with Personal Protective Equipment (PPE) needed to keep them safe while performing their jobs, such as gloves, goggles, face shields, face masks, and respiratory protection, when appropriate. During an outbreak of an infectious disease, such as COVID-19, recommendations for PPE specific to occupations or job tasks may change depending on geographic location, updated risk assessments for workers, and information on PPE effectiveness in preventing the spread of COVID-19. 
    • If available to be purchased by the Company and upon a reasonable request by any employee, the Company will provide the requested PPE to an employee at the Company's cost and expense.
    • The Company will provide every employee with non-medical grade face coverings.
    • The Company will not prohibit an employee from wearing PPE while working.

IV. DEALERSHIP CLEANING AND DISINFECTING

The Company has instituted regular housekeeping practices, which include cleaning and disinfecting frequently used tools and equipment, and other elements of the work environment. Employees should regularly do the same in their assigned work areas.

    • Break/lunchroom and bathroom areas will be cleaned frequently. Employees performing cleaning will be issued proper personal protective equipment ("PPE"), such as nitrile, latex, or vinyl gloves and gowns, as recommended by the CDC.
    • Any trash collected from the jobsite must be changed frequently by someone wearing nitrile, latex, or vinyl gloves.
    • The Company will ensure that hand sanitizer dispensers are always filled. Frequently touched items (i.e. door pulls and toilet seats) will be disinfected throughout each business day.
    • Vehicles and equipment/tools must be cleaned before change in operator or rider.
    • The Company will clean those areas of the jobsite that a confirmed-positive individual may have contacted and it will do so before employees can access that workspace again.
    • The Company will ensure that any disinfection shall be conducted using one of the following: 
        o Common EPA-registered household disinfectant;
        o Alcohol solution with at least 60% alcohol; or
        o Diluted household bleach solutions (if appropriate for the surface).
    • The Company will maintain Safety Data Sheets of all disinfectants used on site.
    • The Company will sanitize/disinfect/wipe down customer vehicles at drop off and pick up. 
    • The Company requires that employees place seat, floor mat and steering wheel protectors in all vehicles.
    • The Company will not permit customers to congregate in close proximity in small waiting rooms and will encourage social distancing and workers and customers will maintain at least 6 feet of distance between them to the extent possible. 
    • All employees involved in touching customers' vehicles must use rubber gloves and change them frequently and must change or wash gloves before working on a different vehicle. 
    • The Company will place hand sanitizer in all customer and employee areas, including every desk, customer waiting area, parts counter, technician stalls, etc.
    • The Company will place signs and put tape on the floor or use pre-made floor markers to remind everyone of social distancing.

V. JOBSITE EXPOSURE SITUATIONS

A. Employee Exhibits COVID-19 Symptoms:

If an employee exhibits COVID-19 symptoms and does not have test results or is unable to be tested, the employee must be sent home and remain at home until (1) at least 72 hours (3 full days) have passed since recovery (Recovery is defined as (a) resolution of fever without the use of fever-reducing medications and (b) improvement in respiratory symptoms (e.g., cough, shortness of breath); and (2) at least seven (7) days have passed since symptoms first appeared. To the extent practical, employees are required to obtain a doctor's note clearing them to return to work.

B. Employee Tests Positive for COVID-19:

An employee who tests positive for COVID-19 will be directed to self-quarantine away from work. Employees that test positive and are symptom free may return to work when at least seven (7) days have passed since the date of his or her first positive test, and have not had a subsequent illness. Employees who test positive and have symptoms and are directed to care for themselves at home may return to work when (1) at least 72 hours (3 full days) have passed since recovery (Recovery is defined as (a) resolution of fever without the use of fever-reducing medications and (b) improvement in respiratory symptoms (e.g., cough, shortness of breath); and (2) at least seven (7) days have passed since symptoms first appeared. Employees who test positive and have been hospitalized may return to work when directed to do so by their medical care providers. The Company may require an employee to provide documentation clearing his or her return to work.

C. Employee Has Close Contact with an Individual Who Has Tested Positive for COVID-19:

Employees who have come into close contact with an individual who has tested positive for COVID-19 (co-worker or otherwise) will be directed to self-quarantine for 14 days from the last date of close contact with that individual. Close contact is defined as six (6) feet for a prolonged period of time.

If the Company learns that an employee has tested positive, the Company will conduct an investigation to determine co-workers who may have had close contact with the confirmed positive employee in the prior 14 days and direct those individuals who have had close contact with the confirmed-positive employee to self-quarantine for 14 days from the last date of close contact with that employee. If applicable, the Company will also notify any sub-contractors, vendors/suppliers or visitors who may have had close contact with the confirmed-positive employee. If an employee learns that he or she has come into close contact with a confirmed-positive individual outside of the workplace, he/she must alert a manager or supervisor of the close contact and self-quarantine for 14 days from the last date of close contact with that individual.

VI. OSHA RECORDKEEPING

If a confirmed case of COVID-19 is reported, the Company will determine if it meets the criteria for recordability and reportability under OSHA's recordkeeping rule. 

VII. CONFIDENTIALITY/PRIVACY

Except for circumstances in which the Company is legally required to report workplace occurrences of communicable disease, the confidentiality of all medical conditions will be maintained in accordance with applicable law and to the extent practical under the circumstances. When it is required, the number of persons who will be informed that an unnamed employee has tested positive will be kept to the minimum needed to comply with reporting requirements and to limit the potential for transmission to others. The Company reserves the right to inform other employees that an unnamed co-worker has been diagnosed with COVID-19 if the other employees might have been exposed to the disease so the employees may take measures to protect their own health. The Company also reserves the right to inform vendors/suppliers or customers that an unnamed employee has been diagnosed with COVID-19 if they might have been exposed to the disease so those individuals may take measures to protect their own health.

VIII. GENERAL QUESTIONS

Given the fast-developing nature of the COVID-19 outbreak, the Company may modify this Plan on a case by case basis. If you have any questions concerning this Plan, please contact Chad Ryskamp.